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Returns & refunds.
Your rights under the Australian Consumer Law are not affected by anything on this page.
Draft — details below are awaiting owner and legal confirmation before launch.
Faulty or incorrectly engraved
If a bottle is faulty, or we engrave it differently from your order, contact us and we'll make it right under the Australian Consumer Law.
Change of mind
Because bottles are personalised, our change-of-mind policy, timeframes and process are still being confirmed.